Returns & Exchanges

At Mouse's House Antiques, we want you to cherish your vintage finds, which is why we offer a 14-day return window for items in their original, unworn condition. Please note that due to the unique nature of antique fashion, certain high-value or delicate pieces may be marked as final sale.

1

Initiate Your Request

Email our curation team with your order number and a brief reason for the return to receive your official return authorization.

2

Secure Packaging

Carefully place the item back in its original packaging, ensuring all vintage tags and protective materials are intact to prevent damage during transit.

3

Ship the Parcel

Affix the provided shipping label to your package and drop it off at any authorized courier location; we recommend obtaining a tracking receipt.

4

Inspection and Refund

Once our specialists verify the garment's condition, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing